Current jobs related to Desktop Support Specialist - Lanett, Alabama - HCL Technologies

  • Desktop Support Specialist

    1 month ago

    Lanett, Alabama, United States VDart Full time

    Desktop Support Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at VDart. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring they have a seamless and productive experience with our technology infrastructure.Key Responsibilities:Provide hands-on...

  • Technical Support Specialist

    3 weeks ago

    Lanett, Alabama, United States VDart Full time

    Job SummaryVDart is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have strong hands-on experience in end-user support for Windows PC and Mac-related issues. Key responsibilities include assigning and working on incident tickets through Service Now, supporting meeting rooms, and preparing necessary IT equipment for...

  • Electrical Systems Specialist

    4 weeks ago

    Lanett, Alabama, United States West Fraser Full time

    Job SummaryWe are seeking a highly skilled Electrical Systems Specialist to join our team at West Fraser. As a key member of our operations team, you will be responsible for providing technical support and maintenance for our electrical systems and automation projects.Key ResponsibilitiesProvide skilled technical and engineering support for the repair,...

  • Electrical Systems Specialist

    3 weeks ago

    Lanett, Alabama, United States West Fraser Full time

    Job Summary:We are seeking a skilled Electrical Systems Specialist to join our team at West Fraser. As a key member of our maintenance team, you will provide technical support for the repair, maintenance, and programming of our mill electrical systems and automation projects.Key Responsibilities:Assist in the management of projects, coordination of work, and...

  • Nursing Professional

    3 weeks ago

    Lanett, Alabama, United States Diversicare Full time

    Unlock Your Potential as a Homecare Nursing SpecialistAt Diversicare, we believe in empowering our nursing team members to deliver exceptional care to our residents. As a Homecare Nursing Specialist, you will play a vital role in our mission to enhance lives through outstanding healthcare.Key Responsibilities:Oversee daily nursing operations, including...

  • Nutrition Expert for Long-Term Care

    3 weeks ago

    Lanett, Alabama, United States Healthcare Services Group Full time

    About the Role:We are seeking a Registered Dietitian Nutritionist (RD, RDN) to join our team at Healthcare Services Group. As a clinical nutrition specialist, you will provide expert nutrition care to patients in long-term care facilities.Responsibilities:Provide clinical nutrition expertise through nutritional assessments and documentation.Assess potential...

  • Industrial Maintenance Specialist

    4 weeks ago

    Lanett, Alabama, United States Aerotek Full time

    Aerotek Job OpportunityWe are seeking a skilled Maintenance Technician to join our team at Aerotek.Key Responsibilities:Carry out all support activities required to maintain smooth and consistent operations and product flow.Perform other duties as assigned by management.Aerotek is a leading provider of workforce solutions and recruitment services. We offer a...

  • Industrial Maintenance Specialist

    4 weeks ago

    Lanett, Alabama, United States Aerotek Full time

    Job Title: Industrial Maintenance TechnicianWe are seeking a skilled professional to fill the role of Industrial Maintenance Technician. The ideal candidate will possess extensive experience in injection molding processes and be responsible for the maintenance, troubleshooting, and repair of various manufacturing equipment.About the RoleThis position...

  • Clinical Leadership Specialist

    4 weeks ago

    Lanett, Alabama, United States Diversicare Healthcare Services & Diversicare Ther Full time

    OverviewDiversicare Healthcare Services & Diversicare Ther values its employees and provides opportunities for growth and career advancement. Our Unit Managers have the opportunity to advance their clinical leadership skills through our Clinical Career Ladder, including growth into roles such as Clinical Educator, RNAC, and Assistant Director of Nursing.We...

  • Industrial Maintenance Specialist

    4 weeks ago

    Lanett, Alabama, United States Aerotek Full time

    Job Title: Industrial Maintenance TechnicianJob Summary:We are seeking an experienced Industrial Maintenance Technician to join our team at Aerotek. As an Industrial Maintenance Technician, you will be responsible for performing routine maintenance and repairs on injection molding machines, ensuring optimal production efficiency and quality.Key...

  • Orthopedic Trauma Nurse Specialist

    3 weeks ago

    Lanett, Alabama, United States Memorial Health University Medical Center Full time

    About the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our Orthopedic Trauma team at Memorial Health University Medical Center. As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and...

  • Oncology Nurse Navigator

    4 weeks ago

    Lanett, Alabama, United States WellStar Health System Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse to serve as an Oncology Nurse Navigator. This role involves providing individualized assistance to patients, families, and caregivers, focusing on overcoming barriers to care. The nurse navigator will utilize the nursing process to offer education and resources, facilitating informed decision making...

  • Desktop Support

    1 month ago

    Lanett, United States VDart Full time

    Title : Desktop Support Location : Chattanooga TN (onsite) Contract REQUIREMENTS: • Strong hands on experience needed on end user support for Windows PC and Mac related issues • Ability to assign and work on incident tickets through Service Now. • Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware....

Desktop Support Specialist

2 months ago

Lanett, Alabama, United States HCL Technologies Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at HCL Technologies. As an Onsite Support Technician, you will be responsible for providing top-notch technical support to our end-users, ensuring their desktops, laptops, and mobile devices are running smoothly and efficiently.

Key Responsibilities
  • Customer-Facing Support: Provide exceptional end-user support, including installation, configuration, and troubleshooting of desktops, laptops, mobile devices, and associated peripherals and software.
  • Break Fix and Desk Side Support: Perform break-fix, desk-side support, IMACDs, data migration, refreshes, and other technical tasks to resolve end-user issues.
  • Onsite Updates and Configuration: Perform onsite updates, configuration changes, and software installations to ensure end-users have the latest technology and tools.
  • Technical Assistance: Provide onsite technical assistance to end-users, identifying potential issues that could impact their experience and taking proactive steps to prevent them.
  • Ticket Management: Manage the ticket queue, ensuring tickets are resolved and closed within the defined service level agreement, and responding to end-user requests for updates on ticket status.
  • Vendor Coordination: Coordinate with vendors for provision of end-user support, including hardware vendor technicians for warranty repair or replacement.
  • Security and Compliance: Perform end-user support-related security and controls and compliance-related tasks, such as access reviews, risk assessments, controls verifications, facility inspections, and maintenance of verification logs.
  • Level 3 Support and Project Coordination: Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
  • Event Support: Provide IT support for on-site or off-site events and meetings, including site setup, coordination with venue IT/AV contacts, and standby support.
  • Disaster Recovery and Emergency Response: Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
  • On-Call Support: Provide on-call support if required outside business hours on a rotational basis.
Requirements

To be successful in this role, you will need:

  • A minimum of one to three years of technical experience in providing quality services to end-users.
  • Excellent customer-facing and communication skills.
  • Strong technical skills, including installation, configuration, and troubleshooting of desktops, laptops, and mobile devices.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.