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Sales Associate

2 months ago

Kerrville, Texas, United States James Avery Full time
Job Summary

The Kerrville Retail Store and Visitor's Center is seeking a highly skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional guest service, assisting with sales, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding guest service, resolving issues effectively and ensuring a positive shopping experience.
  • Enter guest data and sales information into the POS system accurately and efficiently.
  • Present jewelry to guests, replace items in stock, and repair, polish, or solder jewelry as needed.
  • Utilize the GUESTS program to interact with guests and handle guest-owned jewelry.
  • Provide knowledgeable service to guests on product information and utilize in-store tools and training.
  • Box and wrap sales for gift presentation and achieve individual Key Performance Metrics.
  • Assist Store Management in achieving store Key Performance Indicator Metrics and maintaining company standards in overall store presentation.
  • Perform daily housekeeping and maintenance duties and attend all required meetings.
Requirements
  • Good communication and organizational skills, with the ability to multitask in a fast-paced environment.
  • Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
  • Strong problem-solving skills and the ability to quickly learn new technology.
  • Enthusiastic and willing to learn, with a positive team spirit.
Preferred Qualifications
  • Previous retail sales or guest service experience.