Technical Documentation Specialist

2 weeks ago

Baltimore, Maryland, United States i3, LLC dba Iris Intelligence Full time

At i3, LLC dba Iris Intelligence, we're seeking a highly skilled Technical Documentation Specialist to join our team.

About the Role

We're looking for an experienced professional to prepare, review, revise, and maintain technical documents related to software and systems engineering, system operations, testing, and user documentation.

The ideal candidate will have expertise in writing technical copy for various types of documents, including installation guides, configuration documents, how-to guides, and code documentation.

You'll work closely with developers to produce high-quality documentation and training materials, ensuring that all phases of documentation are completed accurately and efficiently.

Key Responsibilities
  • Assist in preparing and maintaining operations documentation, user guides, and manuals.
  • Write technical copy for various types of documents.
  • Gather technical information and prepare written text.
  • Maintain a current internal documentation library.
  • Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio.
  • Prepare reports, responses, and briefings targeted at a wide range of audiences.
  • Coordinate layout and design of documents.
Qualifications

We're offering three positions at different levels of experience:

  • Level 1: Two years of experience as a TW in programs and contracts of similar scope, type, and complexity is required. An Associate's degree in a technical discipline from an accredited college or university is required. Alternatively, two years of additional TW experience may be substituted for an Associate's degree.
  • Level 2: Six years of experience as a TW in programs and contracts of similar scope, type, and complexity is required. A Bachelor's degree in a technical discipline from an accredited college or university is required. Alternatively, four years of additional TW experience may be substituted for a Bachelor's degree.
  • Level 3: Eight years of experience as a TW in programs and contracts of similar scope, type, and complexity is required. A Bachelor's degree in a technical discipline from an accredited college or university is required. Alternatively, a Master's degree may be substituted for two years of experience, reducing the requirement to six years of experience. Four years of additional TW experience may also be substituted for a Bachelor's degree.

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