Application Specialist

7 days ago


Plano, Texas, United States Air Distribution Technologies, Inc. Full time
Job Description

The Application Engineer plays a crucial role in managing client relationships for the Krueger brand by providing technical assistance and support for HVAC products. This includes answering technical questions, determining feasibility of custom product requests, and utilizing Krueger specific literature and SolidWorks 3-D modeling software.

Key Responsibilities
  • Provide technical assistance to customers and manufacturing engineers at production facilities regarding HVAC products, including grilles, registers, diffusers, displacement ventilation, chilled beams, and specialty products.
  • Manage projects under the direct supervision of the Product Application Manager and support new product initiatives by identifying industry needs, providing idea/concept input, reviewing drawings, and offering technical feedback.
  • Conduct technical trainings in person or via webinar to customers on proper application of products and provide training on selection software used for these products.
  • Process quotes, orders, and shipment data for special products while developing highly professional business relationships with vendors and plants.
  • Assist with maintaining product specific submittals by updating servers with the most current revisions provided by engineering.
Requirements
  • Bachelor's Degree from an accredited four-year College or University in Engineering.
  • 1-3 years of 3-D Modeling experience with SolidWorks required.
  • Strong attention to detail is essential to be successful as an Application Engineer.
  • Must be able to creatively problem solve while using the materials and facts at hand.
  • Excellent interpersonal skills and flexibility to work on multiple projects and assignments is critical.
  • Must be willing to travel up to 15% of the time to respective manufacturing plants or customer representative offices for training and product audits.
  • Proficiency using MS Excel, MS Word, and MS PowerPoint.
Preferred Qualifications
  • HVAC experience/knowledge.
  • Experience working in a customer facing position.


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