Aquatic Team Manager

4 weeks ago


Holly Springs, United States Aqua-Tots Swim School Full time
Overview
Aqua-Tots Swim School is a leading provider of swimming lessons and programs for children. We are seeking a highly skilled Aquatic Manager to join our team and lead our aquatic operations. As an Aquatic Manager, you will be responsible for managing all aspects of our aquatic operations, including customer service, human resources, team development, and facility management. If you have a passion for swimming, customer service, and leadership, this may be the perfect opportunity for you.

Duties and Responsibilities
  • Provide leadership and guidance to the aquatic team to ensure excellent customer service and adherence to Aqua-Tots' brand standards.
  • Manage all aspects of aquatic operations, including staffing, scheduling, and budgeting.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with other departments to ensure seamless communication and execution of company goals.
  • Maintain accurate records and reports as required by management and regulatory bodies.

Requirements and Qualifications
  • Bachelor's degree in a related field (e.g., business, education, or hospitality) or equivalent experience.
  • At least 2 years of experience in a leadership or management role, preferably in a customer-facing industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Knowledge of relevant laws and regulations related to aquatics and customer service.

Compensation and Benefits
  • $50,000 - $70,000 per year, depending on experience.
  • A competitive benefits package, including health insurance, dental insurance, vision insurance, and a 401(k) plan.
  • A generous paid time off policy, including vacation days, sick leave, and holidays.
  • The opportunity to work with a dynamic and growing company that values its employees and customers.

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