Field Service Engineer

2 weeks ago


Linthicum Heights, Maryland, United States GERSTEL, Inc. Full time
Job Opportunity

We are seeking a skilled Field Service Engineer to join our US Service Department at GERSTEL, Inc. As a Field Service Engineer, you will be responsible for installing and providing support for our cutting-edge chemical analysis equipment across the Northeast region of the US and Canada.

Key Responsibilities:

  • Perform on-site installation, repair, and maintenance of GERSTEL instrumentation on GC-MS and LC-MS systems.
  • Diagnose issues and recommend corrective actions.
  • Demonstrate mechanical aptitude and problem-solving skills.
  • Collaborate with customers to provide exceptional support and foster customer satisfaction.
  • Adapt to diverse situations with resourcefulness and adaptability.
  • Uphold a strong familiarity with Analytical Chemistry techniques.

Requirements:

  • Gas Chromatography experience is required.
  • Residence inside the continental United States is required.
  • US Citizenship is required.
  • Preferably 1-3 years of hands-on experience as a Service Engineer, especially involving analytical instrumentation.
  • Mass Spectrometry experience is preferred.
  • Liquid Chromatography experience is preferred.
  • Passion for helping customers and delivering exceptional customer support.
  • Proficiency in Analytical Chemistry principles.
  • Positive attitude, integrity, and a people-focused approach.
  • Mechanical aptitude and proactive mindset.
  • Ability and willingness to travel extensively (up to 75%) and stay overnight.

Work Environment:

  • This is a remote position that will be based in a home office with remote travel to customer sites.
  • Overnight travel will be required.

Benefits and Perks:

  • Benefits eligibility begins on the 1st of the month after your start date.
  • 100% Company-paid Health Insurance.
  • 85% Company-paid Vision Insurance and Dental Insurance.
  • 100% Company-paid Life Insurance and Short-Term Disability Insurance.
  • 10+ Vacation Days for your first year of employment.
  • 10+ Paid Holidays.
  • 401(k).
  • Tuition Reimbursement Eligibility.
  • Ongoing Professional Development Training.
  • And more.

About GERSTEL, Inc.:

GERSTEL, Inc. is an Equal Opportunity Employer. We value teamwork and success, resulting in a culture that attracts professionals interested in making a difference. We are energized by challenges and are proud to be part of an organization committed to building a brighter future for all.



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