Transportation Broker

2 days ago

Greenville, South Carolina, United States Allen Lund Company, LLC Full time
About the Role

We are seeking a skilled Transportation Broker to join our team at Allen Lund Company, LLC. As a key member of our logistics team, you will be responsible for managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.

Key Responsibilities
  • Perform daily check calls on loads in transit to ensure timely delivery
  • Handle customer-related issues and inquiries with professionalism and efficiency
  • Originate necessary documentation for freight bills and ensure accurate billing
  • Develop and increase profitable volume with existing and newly acquired shippers
  • Build relationships with developing accounts and negotiate rates as needed
  • Collaborate with carriers to increase capacity for specific projects and lanes
  • Gain up-to-date knowledge of market freight rates to determine fair prices for trucks and shippers
  • Recommend solutions for customers to Senior Transportation Brokers and/or management
  • Deliver exceptional customer service and uphold company standards
Requirements
  • Fluent in Hindi or Spanish as a second language (highly desired)
  • College degree highly desired or equivalent experience
  • Self-motivated, enthusiastic team player with excellent communication skills
  • Minimum of 3 years' experience in Freight Brokerage/customer service
  • Strong customer service orientation and excellent work ethic
  • Ability to quickly process information and make decisions
  • Effective negotiation and problem-solving skills, and ability to handle conflict
  • Excellent time-management skills with the ability to multitask
  • Highly organized and detail-oriented
About Us

Allen Lund Company, LLC is an equal opportunity employer dedicated to diversity. We foster a culture of personal growth and commitment, with a diverse workforce that delivers outstanding customer service and upholds our industry's reputation.

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