Transportation Broker
2 days ago
We are seeking a skilled Transportation Broker to join our team at Allen Lund Company, LLC. As a key member of our logistics team, you will be responsible for managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.
Key Responsibilities- Perform daily check calls on loads in transit to ensure timely delivery
- Handle customer-related issues and inquiries with professionalism and efficiency
- Originate necessary documentation for freight bills and ensure accurate billing
- Develop and increase profitable volume with existing and newly acquired shippers
- Build relationships with developing accounts and negotiate rates as needed
- Collaborate with carriers to increase capacity for specific projects and lanes
- Gain up-to-date knowledge of market freight rates to determine fair prices for trucks and shippers
- Recommend solutions for customers to Senior Transportation Brokers and/or management
- Deliver exceptional customer service and uphold company standards
- Fluent in Hindi or Spanish as a second language (highly desired)
- College degree highly desired or equivalent experience
- Self-motivated, enthusiastic team player with excellent communication skills
- Minimum of 3 years' experience in Freight Brokerage/customer service
- Strong customer service orientation and excellent work ethic
- Ability to quickly process information and make decisions
- Effective negotiation and problem-solving skills, and ability to handle conflict
- Excellent time-management skills with the ability to multitask
- Highly organized and detail-oriented
Allen Lund Company, LLC is an equal opportunity employer dedicated to diversity. We foster a culture of personal growth and commitment, with a diverse workforce that delivers outstanding customer service and upholds our industry's reputation.
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