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Customer Service Associate

1 week ago

Uniontown, Pennsylvania, United States Somerset Trust CO Full time
Key Responsibilities:
Somerset Trust CO's Customer Service Associate plays a vital role in ensuring that our customers receive exceptional service. The successful candidate will be responsible for:

- Providing personable service to customers, responding to their inquiries, and addressing their concerns
- Handling deposits, withdrawals, and other banking transactions
- Resolving customer complaints and issues in a professional and respectful manner
- Collaborating with colleagues to achieve team goals and objectives

Requirements:
- High school diploma or equivalent required
- Two years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and conflict resolution skills

What We Offer:
Somerset Trust CO offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.