Insurance Claims Support Specialist
1 week ago
About State Farm Insurance
We are seeking a highly skilled and customer-focused Insurance Claims Support Specialist to join our team at State Farm Insurance.
Job Summary:
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to multitask. As an Insurance Claims Support Specialist, you will play a vital role in ensuring that our customers receive the highest level of service and support.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes in a professional and efficient manner.
- Provide accurate and timely information regarding insurance products and services, including policy applications, renewals, and cancellations.
- Process billing and payment inquiries, resolving any issues or concerns in a fair and prompt manner.
- Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.
- Familiarize yourself with company policies and procedures, adhering to insurance regulations and industry trends.
- Participate in ongoing training and development opportunities to continuously improve knowledge and skills.
Requirements:
To succeed as an Insurance Claims Support Specialist, you should possess:
- Excellent communication and interpersonal skills.
- A high school diploma or equivalent; a degree in a related field is preferred.
- 1+ years of experience in customer-facing roles, preferably in the insurance industry.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Familiarity with insurance products and services, including claims handling and policy administration.
What We Offer:
As a valued member of our team, you can expect:
- A competitive salary: $50,000 - $65,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that fosters growth and teamwork.
Location:
This role is based in [location], offering easy access to public transportation and amenities.
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