Insurance Claims Support Specialist

1 week ago


Jackson, Wyoming, United States State Farm Insurance Full time

About State Farm Insurance


We are seeking a highly skilled and customer-focused Insurance Claims Support Specialist to join our team at State Farm Insurance.



Job Summary:

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to multitask. As an Insurance Claims Support Specialist, you will play a vital role in ensuring that our customers receive the highest level of service and support.



Key Responsibilities:

  • Assist customers with inquiries, complaints, and policy changes in a professional and efficient manner.
  • Provide accurate and timely information regarding insurance products and services, including policy applications, renewals, and cancellations.
  • Process billing and payment inquiries, resolving any issues or concerns in a fair and prompt manner.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.
  • Familiarize yourself with company policies and procedures, adhering to insurance regulations and industry trends.
  • Participate in ongoing training and development opportunities to continuously improve knowledge and skills.


Requirements:

To succeed as an Insurance Claims Support Specialist, you should possess:



  • Excellent communication and interpersonal skills.
  • A high school diploma or equivalent; a degree in a related field is preferred.
  • 1+ years of experience in customer-facing roles, preferably in the insurance industry.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Familiarity with insurance products and services, including claims handling and policy administration.


What We Offer:

As a valued member of our team, you can expect:



  • A competitive salary: $50,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that fosters growth and teamwork.


Location:

This role is based in [location], offering easy access to public transportation and amenities.



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