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Floor Supervisor

2 months ago

Quakertown, Pennsylvania, United States Shoe Carnival Full time

Job Summary:

We are seeking a highly motivated and experienced Floor Supervisor to join our team at Shoe Carnival. As a key member of our store leadership team, you will be responsible for driving sales, customer satisfaction, and operational excellence in our fast-paced retail environment.

Key Responsibilities:

  • Assist the Store Manager in all operational and leadership aspects of the store, including sales floor management, customer service, and inventory control.
  • Drive sales growth and customer satisfaction through effective merchandising, visual displays, and customer engagement.
  • Train and coach store associates to ensure they have the skills and knowledge needed to provide exceptional customer service and meet sales goals.
  • Maintain store appearance and merchandising standards, including visual displays, signage, and store cleanliness.
  • Manage inventory and handle logistics, including receiving, stocking, and processing returns.

Requirements:

  • 2+ years of retail sales or customer service experience required.
  • Some previous supervisory experience preferred but not required.
  • Ability to work flexible schedules, including nights, weekends, and holidays.

Preferred Qualifications:

  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.

Total Rewards:

  • Career path opportunities.
  • Daily pay.
  • Employee discount.
  • Flexible scheduling.
  • Positive work environment.