Master Restoration Trainer

We are seeking an experienced Restoration Project Manager to join our team at SERVPRO of Bear/New Castle/Upper Darby. As a leading fire and water cleanup and restoration company, we pride ourselves on providing top-quality service and making every property damage "Like it never even happened". The ideal candidate will have excellent management and leadership skills, with a strong understanding of restoration processes, equipment, and safety protocols.

The successful candidate will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

• Develop and implement comprehensive training programs for production staff, covering a range of restoration techniques, equipment operation, safety protocols, and customer service skills
• Conduct training sessions, workshops, and hands-on demonstrations to ensure understanding and proficiency in restoration processes
• Evaluate training needs and create customized training plans to address knowledge gaps and enhance performance
• Collaborate with department managers to identify training priorities and align training initiatives with business goals

In addition to the above responsibilities, the successful candidate will also:

• Create and maintain training materials, including manuals, presentations, videos, and online resources
• Stay updated on industry best practices and emerging trends in restoration technology and incorporate them into training programs
• Monitor the progress and effectiveness of training programs through assessments, evaluations, and feedback from team members and management
• Provide ongoing coaching, mentoring, and performance feedback to production staff, fostering a culture of continuous learning and improvement

This is an excellent opportunity for an experienced professional in the restoration industry to develop their skills and contribute to our mission of making every property damage "Like it never even happened". We offer a competitive salary, ranging between $70,000-$90,000 per year, based on experience and qualifications. If you are a dedicated and skilled professional looking for a new challenge, please apply today.