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Customer Service Representative

3 weeks ago

Baltimore, Maryland, United States Public Storage Full time
Public Storage: Your Partner in Self-Storage Solutions

We are seeking a highly motivated and customer-focused individual to join our team as a Property and Customer Service Specialist.

Job Summary

This role involves managing multiple locations, interacting with customers, and ensuring the smooth operation of our facilities. You will work independently at various locations, assessing customer storage needs, making suggestions, and selling packing and moving supplies.

Responsibilities
  • Conduct daily storage unit inspections to confirm inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Help customers with payments and make reminder and collection calls when required.
  • Transport and lift items weighing up to 35 pounds.
Requirements

To succeed in this role, you must have:

  • A valid driver's license and a reliable vehicle for travel between locations.
  • Experience in customer service centered sales environments, such as retail, restaurant, or fast food.
  • The ability to communicate effectively with customers and colleagues.
What We Offer

We offer a competitive salary of $16.50 per hour, with opportunities for performance-based bonuses. Our benefits package includes:

  • Medical, dental, vision, and 401k plans.
  • Flexible and full-time schedules, with opportunities for overtime.
  • Mileage reimbursement for business use of your vehicle.
  • On-site company housing available at many locations (performance and tenure required).
About Us