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Administrative Support Specialist
2 months ago
Job Summary:
Virtua is seeking a highly skilled and organized Medical Secretary to provide administrative support to our Mount Holly and Willingboro locations. As a Medical Secretary, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities:
- Provide administrative support to medical staff, including scheduling appointments, preparing reports, and maintaining patient records.
- Screen and direct telephone calls, greet patients and visitors, and maintain patient flow.
- Compile information for recording purposes, prepare reports, and perform general registration and billing tasks.
- Act as a liaison with Patient Accounting and Physician billing services to clarify billing and charge issues.
- Produce, process, and maintain required documentation and reports, including productivity/utilization, medical records, customer surveys, audits, financial reports, and staff certifications/licenses.
- Schedule management appointments, meetings, conferences, and prepare meeting minutes and memos.
- Assist in orienting new office staff, participate in performance improvement initiatives, and coordinate and maintain support personnel schedules.
- May lead work of other clerical or administrative support personnel on a project basis, as assigned, or as necessary to ensure smooth office workflow.
- Maintain office equipment, ensure par levels of office supplies, and maintain disposition of clinical materials as required by regulatory agencies.
Requirements:
- Proficiency in using computers (data entry, word processing, report production).
- Working knowledge of medical terminology.
- Excellent communication skills (verbal-written-listening) in order to interact with patients, medical staff, and other internal/external clientele.
- Strong organizational skills and ability to use sound judgment to prioritize duties.
- Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters.
- One year experience in a medical setting preferred.
- High School diploma or G.E.D.
- Associate's Degree in Medical Secretarial Science preferred.