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Healthcare Services Coordinator

2 months ago


Covington, Louisiana, United States PT Solutions Physical Therapy Full time

Position Overview & Duties:

PT Solutions Physical Therapy is a private practice owned by physical therapists, dedicated to fostering genuine connections with our patients to redefine their recovery journey. Our Patient Services Coordinators (PSCs) play a vital role in assisting our clinicians as they deliver research-based treatments aimed at restoring patients' normal lives.

ROLE SUMMARY

As a PSC, you will engage with patients, insurance representatives, and healthcare professionals to facilitate efficient scheduling and financial processes. Your daily responsibilities may include verifying insurance details, managing prior authorizations, and coordinating physician referrals. A focus on patient satisfaction and the ability to work independently will enhance your effectiveness in this position.

Your Key Responsibilities as a Patient Services Coordinator

  • Process patient payments and reconcile billed units while adhering to HIPAA regulations.
  • Implement proper procedures for Insurance Verification and benefits management.
  • Secure authorization and/or prior authorization as required.
  • Conduct over-the-counter collections and reconcile all charges on a weekly and monthly basis.
  • Foster relationships with patients, healthcare providers, clinicians, and internal operational teams.

What You Can Expect

Alongside standard benefits, you will receive:

  • Competitive salary with opportunities for performance-based incentives.
  • Professional growth through strategic internal development programs.
  • Opportunities for career advancement within a nationwide organization.
  • Fitness incentives, comprehensive insurance benefits, employee assistance programs, paid time off, and an extended illness bank.

Qualifications & Compensation:

Qualifications

  • A minimum of a High School diploma or GED is required, with submission of the highest level of education attained.
  • 1-2 years of experience in customer service, preferably in a healthcare setting.

Compensation Range:

  • $15 - $18 per hour.
  • The posted pay range reflects a variety of compensation factors, including candidate experience, background, and work location, while also allowing for salary growth within the role.

Work Schedule

Full-time, Monday through Friday.

Company Overview:

Expanding Access to Quality Care

At PT Solutions, we are more than just colleagues; we are a close-knit community committed to enhancing access to quality care. Our dedication to your professional development is evident through our industry-leading opportunities. From ongoing evidence-based clinical education to dedicated mentorship programs and an APTA-accredited Orthopaedic Residency Program, we empower our clinicians to achieve excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we strive to be the premier rehabilitation provider, we seek dedicated professionals who are eager to contribute to our mission. A career with PT Solutions offers the chance to influence the industry and make a meaningful impact.