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Team Supervisor

2 months ago

Minneapolis, Minnesota, United States Border Foods Full time


What started as a vision between two siblings to establish a Mexican eatery has transformed into one of the largest, privately owned Taco Bell franchise operations in the United States.

Discover the essential skills, experience, and qualifications necessary to excel in this position before proceeding below.

At Border Foods, we embrace a people-centric philosophy.


From kitchen staff to cashiers to restaurant leaders and beyond, we collaborate to embody the Core Values of Border Foods.


Welcome to our community where you will continue to grow, adapt, and influence what lies ahead in our mission of enhancing lives.

What can you expect? -Flexible scheduling -Competitive compensation in the industry -Educational programs, including GED and Tuition Reimbursement options -Scholarship opportunities -Comprehensive Medical/Dental/Vision benefits available for all roles – even part-time -Complimentary meals -Paid Time Off -Vacation Donation Program -Border Family Cares Program -Border Smiles Program -A remarkable culture that promotes career advancement and support As a Team Supervisor, your objective is to uphold the Border Foods CORE values, which include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we aim to unlock the full potential of our team members and guests' dining experiences by fostering safe, welcoming, and supportive environments where everyone can flourish.

The role of the Team Supervisor is to enhance the lives of both employees and guests by creating opportunities that positively influence life experiences.

You will oversee the operations of the entire establishment and cultivate a strong team that consistently delivers exceptional food and a friendly atmosphere.

Core Values of the Team Supervisor:

Accountability & Integrity:

Consistently exemplifies integrity in actions and expectationsGuides team members, ensuring they fulfill all assigned responsibilities and serve safe, quality food in a friendly mannerSchedules and deploys the Team appropriatelyMonitors the performance of each Team Member and holds them accountable for standards and expectations.

Ensures a quality customer experience by promoting fast and friendly serviceMaintains point of sale system by reporting all system failures and verifying download accuracy (e.g.

pricing updates, menu changes).Ensures compliance with health and safety standardsAdheres to all local, state, and federal regulations and guidelines.

Family & TeamworkFosters unity within the team by building cross-functional relationshipsAddresses Team Member inquiries and resolves employee issues promptly.

Provides a restaurant environment that is safe for team members to work and customers to visitCapable of navigating challenging situations and providing appropriate guidanceEncourages and supports the team through active listening and effective communication with diverse audiencesRepresents Border Foods in addressing customer complaints and/or issues; demonstrating a sincere approach and desire to find effective solutions.

Instills a recognition culture that fosters a positive work environmentExcellence:
Strategic planner who develops short-term and long-term strategies for restaurant successAchieves profitability by utilizing and interpreting the P&L to make necessary financial adjustmentsRecruiting, hiring, and nurturing exceptional Team MembersConducting New Hire orientation and developing tailored training plans for each new hireMinimizes losses through strict adherence to cash handling policies, proper training of Team Members, and compliance with all accounting/banking requirements

Empowerment:
Provides learning and development opportunities for all Team Members.
Consistently demonstrates proactive and timely coaching capabilities.

Seeks and shares ideas to help others succeedRequired or Preferred Experience:
Must be at least 18 years of age.
High school diploma or equivalent.

Physical Demands:
The physical demands for this position include sitting, standing, bending, lifting, and moving intermittently during working hours.

These physical requirements may be fulfilled with or without reasonable accommodation.
The responsibilities of this position may change over time.


Border Foods reserves the right to add or remove duties and responsibilities at the discretion of Border Foods or its management.

This job description is intended to outline the general level of work being performed.

It is not intended to be exhaustive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.