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Cake Decorator

2 months ago

Little Rock, Arkansas, United States Quality Food Centers Inc Full time

Job Summary:

We are seeking a skilled Cake Decorator to join our team at Quality Food Centers Inc. As a Cake Decorator, you will be responsible for creating an outstanding customer experience through exceptional service and maintaining a safe and clean environment that encourages our customers to return.

Key Responsibilities:

  • Act in a professional manner and always display a positive attitude.
  • Speak highly of the company in the presence of customers and other employees.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Prepare bakery items per customer requests using proper bakery equipment.
  • Offer product samples.
  • Inform customers of bakery specials.
  • Receive and prepare customer orders.
  • Help control product loss.
  • Recommend bakery items to customers to ensure they get the products they want and need.
  • Use all equipment in the bakery, such as refrigerators, freezers, scale, and ovens, according to company guidelines.
  • Follow food temperature guidelines.
  • Maintain temperature logs and ensure cases and coolers are at proper temperature.
  • Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
  • Adequately prepare, package, and label merchandise.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Check to make sure cake kit book is updated and kits are in stock.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special ads.
  • Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
  • Adhere to all food safety regulations and guidelines.
  • Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Notify management of customer or employee accidents.
  • Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud to management.
  • Support company initiatives.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements:

  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math.
  • Must be 18 years old or older.

Preferred Qualifications:

  • Bakery/Cake Decorating experience.