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Server Associate

2 months ago

Tucson, Arizona, United States Troon International Full time

Job Summary:

Troon International is seeking a highly motivated and customer-focused Server to join our team at Silverbell Golf Course. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide immediate attention to all guests upon seating and ensure their needs are met throughout their dining experience.
  • Describe specials of the day to guests and answer questions regarding menu items, making recommendations when appropriate.
  • Take food and beverage orders from guests and deliver food to guests promptly after preparation.
  • Follow up with guests to ensure satisfaction and replenish items as needed.
  • Participate in pre-shift meetings and taste tests to ensure knowledge of menu items and service standards.
  • Maintain an organized workstation and complete side work duties efficiently.
  • Set up and break down golf stations every shift, ensuring a seamless experience for guests.
  • Accountable for checks and cash transactions, utilizing the Point of Sales System accurately.
  • Follow established systems for taking, placing, and delivering orders, as well as greeting, cocktail service, food delivery, and general service techniques.
  • Practice tray service for all food and beverage service, ensuring a polished and professional presentation.
  • Position requires cross-training in bartending service to provide a comprehensive experience for guests.
  • Incorporate safe work practices in job performance, adhering to company standards.
  • Valid driver's license required for operating the picker for range balls and golf cart.
  • Regular and reliable attendance is essential for this role.

Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Certificates/Licenses: Food Safety and Sanitation Training and Alcohol Awareness Training.
  • Job Knowledge, Skill, and Ability Preferences:
    • Ability to read and speak English may be required in order to perform the duties of the job.
    • Meets state age requirements for handling alcoholic beverages.
    • Knowledge of POS system.