Fitness Club Associate

3 weeks ago


Warrington, Pennsylvania, United States The Edge Fitness Clubs Full time
About The Edge Fitness Clubs

We're a dynamic and fast-paced fitness club that's passionate about helping people achieve their health and wellness goals. As a Front Desk Associate, you'll play a critical role in delivering exceptional customer service and creating a welcoming environment for our members.

Key Responsibilities
  • Provide Outstanding Service: Greet and acknowledge every guest, ensuring a positive first impression and setting the tone for an exceptional experience.
  • Drive Member Engagement: Strive to continuously improve the member experience, revenues, and retention rates by staying up-to-date on product knowledge and services.
  • Process Transactions: Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
  • Identify Opportunities: Understand the opportunities of the business, including every phone call, prospect, and potential new member, to drive sales and growth.
  • Deliver Tours: Master the tour and build excitement and value with potential new members to ensure an awesome first impression.
What We Offer
  • Free Gym Membership: Enjoy a free gym membership for you and a friend, perfect for staying active during lunch or after shift.
  • Comprehensive Benefits: We offer tiered health benefits, including medical, dental, and vision coverage, to ensure you and your family stay healthy.
  • PTO and Holidays: Take your vacation PTO and enjoy paid holidays to improve overall wellbeing.
  • 401k and Discounts: We make sure you plan for your future with our 401k program and offer discounts on personal training, apparel, and more.
  • Team Builders and Training: We invest in your growth with team builders, leadership development training, and opportunities to advance.
  • Education and Certifications: Reimbursed training certifications to help you advance your education and career.
  • Life Insurance and EAP: We protect you with company-paid life insurance, LTD, and EAP to ensure your peace of mind.

We're an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. The above statements are intended to describe the general activities, duties, and responsibilities that are required of the employee for this job. Please note that these statements are not an exhaustive list of all activities, duties, and responsibilities, and duties, responsibilities, and activities may change at any time with or without notice.


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