Process Management Associate

3 weeks ago


Tampa, Florida, United States Sharpline Investigations, LLC Full time
About the Role

We are looking for a highly organized and detail-oriented Process Management Associate to join our team at Sharpline Investigations, LLC in Tampa, Florida. This is a part-time position with full-time potential and an estimated salary of $55,000 - $85,000 per year, depending on experience.

The successful candidate will be responsible for handling case intake, monitoring, reviewing, and responding to emails, managing a case load of process service tasks, organizing and delegating all process service requests, and communicating effectively with staff and clients.

Responsibilities:

  • Develop and implement process improvements to increase efficiency;
  • Manage and coordinate workflow and task assignments;
  • Collaborate with team members to achieve shared goals;
  • Maintain accurate and detailed records and databases;
  • Analyze data and metrics to identify trends and areas for improvement;
  • Communicate effectively with clients and stakeholders to resolve issues and concerns;
  • Implement and enforce company policies and procedures;
  • Maintain confidentiality and adhere to industry standards;
  • Stay up-to-date with industry developments and best practices;
  • Participate in training and professional development opportunities;
  • Contribute to a positive and inclusive work environment

About Us:

Sharpline Investigations, LLC is a leading provider of legal investigative services in Tampa, Florida. We strive to deliver exceptional results and exceed client expectations. Our team of experts is dedicated to providing top-notch service and support.



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