Sales Team Lead

1 week ago


Royersford, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Title: Sales Team Lead

Norman's Gift Shops, Inc. is a premier Hallmark Gold Crown retailer in the East, seeking a qualified Part Time Sales Leader for our location in Limerick Square, Royersford PA. Our mission is to help people capture their emotions and share them with one another.

Job Description:
We are looking for a highly motivated individual with excellent customer service skills and retail supervisory experience to join our team as a Sales Team Lead. The successful candidate will be responsible for providing a 'caring team' atmosphere for our customers, infusing our Customer CARE program into the culture of the store, and meeting store specific Crown Rewards program enrollment goals.

Key Responsibilities:
  • Infuse our Customer CARE program into the culture of the store by genuinely connecting with the customer, building relationships, and earning her business.
  • Meet store specific Crown Rewards program enrollment goals on a consistent basis.
  • Assist management in developing and training staff of new products and processes.
  • Provide supervision and managerial support in the absence of the store manager and assistant store manager.
  • Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.

Requirements:
  • High School diploma, GED, equivalent or higher.
  • Prior retail experience with supervisory exposure.
  • Prior customer service experience.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.

Benefits:
  • Flexible Schedule
  • A lucrative 30% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year

Salary: $40,000 - $60,000 per annum (estimated based on industry standards and location).

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