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Customer Service Representative

2 months ago

Pleasantville, New Jersey, United States Forman Mills Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Forman Mills. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Assist customers in finding products and provide personalized service to ensure a positive shopping experience.
  • Operate cash registers and handle financial transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including stocking shelves and ensuring merchandise is properly displayed.
  • Resolve customer complaints and inquiries in a professional and courteous manner.
  • Collaborate with team members to achieve sales goals and promote a positive work environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly wage.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.