Host and Ambassador
2 weeks ago
Palatine, Illinois, United States
Cooper's Hawk Winery & Restaurant
Full time
About the RoleWe are seeking a highly skilled and enthusiastic Host to join our team at Cooper's Hawk Winery & Restaurants. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.
Key Responsibilities- Guest Service: Greet guests with a warm smile and provide exceptional service, ensuring their needs are met and exceeded.
- Phone and Inquiries: Answer phone calls and respond to guest inquiries in a professional and informed manner.
- Table Management: Manage table assignments, ensuring efficient seating and maximizing guest flow.
- Team Collaboration: Work closely with servers, service assistants, and other team members to maintain a seamless service experience.
- Appearance and Attitude: Maintain a professional image and attitude at all times, adhering to company guidelines and standards.
- Age and Education: Must be at least 18 years old and have a high school diploma or equivalent.
- Communication and Teamwork: Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
- Physical Demands: Ability to stand and walk for long periods, lift up to 40 pounds, and exert fast-paced mobility for extended periods.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Competitive Pay: Highly competitive pay and incentives, including pay access before payday.
- Benefits: Comprehensive benefits package, including medical, dental, vision, and 401(k) retirement savings plan.
- Wine and Culinary Education: Opportunities for wine and culinary education, enhancing your knowledge and skills.
- Career Growth: Career growth opportunities, including a career growth flight plan and milestones recognition program.
Cooper's Hawk Winery & Restaurants is an equal opportunity employer, committed to diversity and inclusion. We make reasonable accommodations during all aspects of the employment process, including the interview process.