Membership Experience Coordinator

3 weeks ago


Bonney Lake, Washington, United States Planet Fitness Full time

We're on the lookout for a talented Member Services Representative to join our Planet Fitness team As a key member of our staff, you will be responsible for creating a positive member experience, providing exceptional customer service, and ensuring our members feel valued and supported. Your day-to-day responsibilities will include:

  • Delivering personalized support to members, helping them achieve their fitness goals
  • Working closely with colleagues to maintain a clean, safe, and motivating environment
  • Responding to member inquiries and addressing concerns in a professional and timely manner

We offer a competitive salary of $16.28 per hour, as well as a comprehensive benefits package, including medical options, dental, vision, flexible spending accounts, 401(k) with company contribution, paid vacation time, and access to pet insurance and Aflac. If you're a people person with excellent communication skills and a passion for delivering exceptional customer experiences, we want to hear from you

Please note that this role requires standing and walking for long periods, talking to members and colleagues, and occasional lifting of up to 50 pounds.



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