Bilingual Customer Service Representative
3 weeks ago
This position offers an opportunity for a rewarding career with excellent income and growth potential. As an Agent Team Member, you will receive hourly pay plus bonus, paid time off, flexible schedule, valuable experience, and growth potential/Opportunity for advancement within my office.
Key Responsibilities- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each day.
- Bilingual (Spanish/English)
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
The estimated salary range for this position is $40,000-$60,000 per year, depending on experience. Additionally, you will receive hourly pay plus bonus, paid time off, flexible schedule, and valuable experience.
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