Restaurant Operations Manager

2 weeks ago


Walnutport, Pennsylvania, United States Taco Bell Full time
Job Summary:

The Shift Leader is a crucial role at our restaurant, responsible for ensuring seamless day-to-day operations. As a Shift Manager, you will be the face of our team, driving customer satisfaction and product quality.

Key Responsibilities:

  • Maintain fast, accurate service and positive guest relations.
  • Conduct regular food safety audits and provide coaching to crew members.
  • Share responsibility for cash procedures, including bank deposits and drawer verification.
  • Conduct daily inventory, complete shift-to-shift food safety audits, and set up control sheets.
  • Review facility and equipment readiness, monitor inventory and food preparation, and resolve bottlenecks to achieve service goals.
  • In the absence of management, be responsible for food and supplies deliveries and restaurant opening and closing.

What We Offer:

As a Shift Manager at our restaurant, you will have the opportunity to develop your leadership skills, work in a fast-paced environment, and be part of a dynamic team. If you are a natural leader, passionate about delivering exceptional customer service, and committed to maintaining high standards of quality and safety, we encourage you to apply for this exciting opportunity.

Qualifications:

Basic Purpose and Objectives of the Position

The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant

Focal points include:
Driving excellence in customer service

Maintaining company standards in product and facility specifications

Reviewing food handling procedures

Assessing operational processes


The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees.

In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable.

In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.



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