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Parts Specialist

2 months ago

Tilton, New Hampshire, United States Planet Honda Full time
Job Opportunity: Parts Advisor at Planet Honda

We are seeking a highly skilled and knowledgeable Parts Advisor to join our team at Planet Honda. As a Parts Advisor, you will play a crucial role in assisting customers with their Honda parts needs, ensuring accurate part availability, and providing exceptional customer service.

Key Responsibilities:
  • Expertly identify and locate genuine Honda parts and accessories for customers.
  • Utilize our parts inventory system to efficiently process orders and ensure accurate part availability.
  • Provide exceptional customer service, answering questions, addressing concerns, and exceeding expectations.
  • Build strong relationships with service technicians and other departments, fostering clear communication and collaboration.
  • Maintain a clean and organized parts department, ensuring efficient workflow and part accessibility.
Requirements:
  • Possess a strong understanding of Honda vehicles, parts, and their functionalities.
  • Be able to interpret technical information and translate it into clear and understandable communication for customers.
  • Have excellent customer service skills, with a focus on building rapport and exceeding expectations.
  • Demonstrate strong organizational skills and the ability to manage multiple tasks efficiently.
  • Be proficient in computer skills, including experience with parts inventory software.
What We Offer:
  • Competitive salary and benefits package, including medical, dental, vision, paid time off, and 401(k) options.
  • Opportunity to work in a fast-paced and dynamic environment.
  • A chance to learn and grow within a leading Honda dealership.
  • A positive and supportive work culture.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.