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Senior Parts Operations Manager

2 months ago

Waynesboro, Georgia, United States Paul Thigpen Auto Group Full time
Job Summary

We are seeking an experienced and skilled Parts Department Manager to join our team at Paul Thigpen Auto Group. As a key member of our management team, you will be responsible for leading our parts department to achieve exceptional customer service, efficient inventory management, and sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers receive accurate and timely information about parts and automotive repair.
  • Inventory Management: Ensure proper inventory levels, assist customers with special orders, and maintain a clean and receivable parts schedule.
  • Team Leadership: Lead and grow your team to achieve maximum productivity, set sales objectives, and calculate monthly incentives.
  • Inventory Control: Maintain proper stocking levels by utilizing our parts inventory management system (RIM) and minimize obsolescence.
  • Forecasting: Forecast goals and objectives for the parts department, ensuring alignment with company targets.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Inventory Control Skills: Excellent inventory control skills, with the ability to maintain accurate records and minimize waste.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers, team members, and other departments.
  • Technical Skills: Proficiency in computer systems, including our parts inventory management system (RIM), and willingness to learn new processes.
  • Customer Service Skills: Superior customer service skills, with the ability to provide exceptional service to customers.
Benefits
  • Competitive Pay: Competitive pay plan, with opportunities for bonuses and commission.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance.
  • Training and Development: Opportunities for training and development, including company-provided training and education.
  • Work-Life Balance: Generous vacation plan, allowing for a healthy work-life balance.