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Server Associate

2 months ago

Hilliard, Ohio, United States ClubCorp Full time
Job Summary

We are seeking a highly skilled and attentive Server to join our team at Heritage CC, LLC. As a Server, you will be responsible for providing exceptional food and beverage service to our Members and Guests, ensuring a memorable experience at every opportunity.

Key Responsibilities
  • Provide food and beverage service to Members and Guests, adhering to ClubCorp standards of service.
  • Maintain a comprehensive knowledge of the a la carte menu, including daily features and specials.
  • Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
  • Know Member names and greet them promptly, providing a warm welcome and making them feel at home.
  • Ensure daily assignments and side work are complete in respective areas to meet Club standards.
  • Assist fellow Employees, Members, and Guests to ensure delivery of exceptional service without being directed.
  • Notify management of Member/Guest complaints at the time they occur and practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned by the Food and Beverage Director, Service Director, and Private Events Director.
  • Possess clear knowledge of all various liquors, beer, and wines available at the Club.
Requirements
  • A high school diploma is preferred.
  • Previous Food and Beverage experience is preferred.
  • Food Handler and Alcohol Server Certifications as required by State and City.
  • Excellent communication skills and articulate speech.
  • Ability to communicate and follow instructions.
  • Comfortable working in both indoor and occasional outdoor environments.