Bicycle Service Technician

4 weeks ago


Portland, Oregon, United States Trek Bicycle Full time

About the Role:

As a Trek Service Technician/Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers' bikes are in top condition. This role involves troubleshooting repairs, servicing bikes, and installing accessories. You will also be the first to have hands-on experience with new bike models before they hit the sales floor.

Key Responsibilities:

  • Provide top-notch customer service and build relationships with customers
  • Troubleshoot repairs and service bikes
  • Install accessories and ensure bikes are in top condition
  • Work closely with the Service Manager to ensure seamless operations

Requirements:
  • Self-motivation and a positive team-focused mentality
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of bicycle mechanics and repair techniques

What We Offer:
  • A fun and flexible company culture
  • Competitive health care and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment

Trek is an Equal Employment Opportunity Employer:
Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.
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