Shop Sales Associate

2 weeks ago


New York, New York, United States Lower East Side Tenement Museum Full time
Job Title: Shop Sales Associate

The Lower East Side Tenement Museum is seeking a highly motivated and customer-focused Shop Sales Associate to join our team. As a Shop Sales Associate, you will play a key role in providing exceptional customer service and sales support in our museum shop.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to visitors, responding to their inquiries and making recommendations on merchandise.
  • Sales and Inventory: Ring up sales, process returns, and maintain accurate inventory levels using Retail Pro.
  • Merchandise Knowledge: Develop a strong understanding of our book and gift merchandise, including knowledge of authors, titles, and themes.
  • Sales Floor Maintenance: Maintain a visually appealing sales floor, including straightening, organizing, and restocking merchandise.
  • Inventory Management: Assist with tracking sales and taking cycle counts throughout the year.
  • Visitor Services: Provide information about museum programs and tours, and assist with managing floor traffic.
Requirements:
  • Interest in Reading and Books: A passion for reading and books, especially those related to New York History and immigration.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Physical Demands: Ability to lift and carry cartons and books, with regular weekend hours and evening shifts.
How to Apply:

Please submit your application, including a cover letter, list of three favorite stores to shop at, and resume, via our career portal.


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