Home Health Occupational Therapist Position

3 weeks ago

Valley Park, Missouri, United States LHC Group Full time

LHC Group is seeking a highly skilled and dedicated Regional Home Health Quality and Patient Experience Coordinator to join their team. This role is responsible for facilitating overall agency quality improvement and outcome performance.

Key Responsibilities:

  • Perform on-site survey readiness assessments annually using designated protocols and tools.
  • Partner with agency leadership to develop and implement effective actions to mitigate quality-related findings.
  • Support agencies during state and Joint Commission surveys by remaining available during the survey, assisting in the development of the required action plan, and monitoring follow-through with action plans.
  • Maintain current knowledge of regulations affecting the agency and act as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state-specific regulatory requirements, and Joint Commission requirements.
  • Perform site visits to identify and address mitigating factors inhibiting improvement in quality performance.
  • Assist agency leadership in prioritizing performance improvement activities and developing improvement plans to address and improve Value-based Purchasing, HHCAHPS, STAR, and publicly reported quality measure performance.
  • Provide face-to-face exit conferences with agency leaders or designees after each site visit to communicate findings and discuss plans of improvement.
  • Monitor internal quality chart review results and provide feedback on effective action plan development to improve results.
  • Periodically perform inter-rater reliability audits on internal quality chart reviews performed by agency leaders.
  • Provide orientation to quality and performance improvement programs to new clinical and executive directors.
  • Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance.
  • Assist agency leaders with root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks.
  • Reviews quarterly Quality and Performance Improvement Executive Summary Reports, which includes an analysis of data and specific actions taken to mitigate and provides appropriate guidance to agency leaders to ensure adequacy.
  • Regularly communicates progress and concerns with the respective Regional Vice President and Home Health Quality and Patient Experience Zone Manager.
  • Adequately prepares for and actively participates in monthly quality review calls with manager.

Requirements:

  • 3 years of healthcare experience, preferably in home care and/or healthcare quality-related experience.
  • Bachelor's Degree in a healthcare-related field, preferred.
  • Associate Degree acceptable for RN candidates only.
  • Certification in Healthcare Quality is preferred, after first year of service.
  • Current Driver's License and vehicle insurance, and access to a dependable vehicle.
  • Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards.
  • Effective written and verbal communication skills.
  • Good interpersonal skills.
  • Fiscal responsibility and accountability.
  • Proficient computer skills with knowledge of Microsoft Word and Excel.
  • Goal-oriented and ability to affect change.

LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

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