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Retail Sales Associate

2 months ago

Freehold, New Jersey, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Ensure high levels of customer satisfaction through excellent sales service, answering customer questions, and resolving any concerns in a timely and professional manner.
  • Sales and Merchandising: Assist customers in person and over the phone by determining their needs and presenting appropriate products and services, process sales transactions accurately and consistently with policies and procedures, and maintain precise work order files and formulas.
  • Inventory Management: Maintain in-stock and presentable condition assigned areas, pull appropriate products from the sales floor or warehouse, and stock shelves and set up displays.
  • Operational Support: Load/unload delivery trucks, assist in making deliveries as needed, and clean store equipment.
Requirements
  • Age and Authorization: Must be at least eighteen (18) years of age and legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Language Skills: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Abilities: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position, and previous work experience selling paint and paint-related products and operating tinting and mixing equipment.