Optical Eyewear Specialist
3 weeks ago
As an Optical Keyholder at Warby Parker, you will be responsible for delivering exceptional customer service and ensuring the success of your store.
SalaryThe estimated annual salary for this role is $43,750 - $54,200 USD, based on a 40-hour workweek.
Job DescriptionWe are seeking a licensed dispensing optician with supervisor responsibilities to join our team. As an Optical Keyholder, you will be responsible for:
Main Responsibilities- Working directly with customers to meet their eyewear needs, taking and recording measurements, adjusting and fitting eyewear with flawless accuracy, and ensuring it meets optical standards and customer requirements.
- Leading the store vision and sales by providing above-and-beyond service, acting as the main contact for customer and operational questions, and mentoring the Optical team.
- Fostering a productive and positive employee culture in your store, maintaining general store systems, inventory databases, and business operations.
To succeed in this role, you must have:
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities.
- Prioritizing excellent customer service skills, being passionate about the eyewear and retail industries, and having strong communication skills to break down technical terms for customers.
- Demonstrating adaptability in a fast-paced work environment and commitment to going above-and-beyond to make customers and teammates happy.
As a full-time Optical Keyholder, you can expect:
- Health, vision, and dental insurance.
- Life and AD&D Insurance.
- Paid time off.
- Paid Holidays.
- Retirement savings plan with a company match.
- Parental leave (non-birthing parents included).
- Short-term disability.
- Employee Assistance Program (EAP).
- Bereavement Leave.
- Optical Education Reimbursement.
- Snack Pantry.
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