Hotel Receptionist

1 week ago

Greensboro, United States HYATT Hotels Full time

Job Overview: We are seeking a skilled Front Desk Agent to join our team at Hyatt Hotels. As a key member of our front office staff, you will be responsible for providing exceptional guest service, handling guest inquiries, and maintaining accurate records.

About the Role:

  • Provide personalized service to guests throughout their stay
  • Process room assignments and payments
  • Handle guest inquiries and resolve issues promptly
  • Maintain accurate records and reports

Compensation and Benefits: The estimated salary for this role is $42,000 - $62,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Requirements and Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience; hospitality industry experience a plus
  • Excellent communication and problem-solving skills

Work Environment: Our hotel is located in [location]. We are an equal opportunity employer and welcome applications from diverse candidates.

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