Vehicle Care Specialist

6 days ago


Phoenix, Arizona, United States Sanderson Automotive Group Full time

Job Summary

We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Sanderson Lincoln in Phoenix. The successful candidate will possess excellent communication and interpersonal skills, with a strong understanding of automotive systems and repair processes. Key responsibilities include:

  • Greeting customers promptly and professionally, establishing a positive rapport.
  • Listening attentively to customer concerns regarding vehicle issues and repair needs.
  • Providing clear and concise explanations of service recommendations, repairs, and estimates.
  • Suggesting and upselling additional services based on the vehicles condition and manufacturer guidelines.
  • Ensuring all customer concerns are resolved before, during, and after the service is completed.


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