Debt Collection Coordinator

3 weeks ago


Houston, Texas, United States EXCEL MOTORS Full time

Job Description

We are seeking an organized and results-driven Debt Collection Coordinator to join our team at EXCEL MOTORS. As a key member of our revenue recovery team, you will be responsible for collecting payments from customers, updating records, and ensuring timely resolution of outstanding account balances.

About the Job

You will be working closely with customers to resolve issues and ensure timely payment. Your primary responsibilities will include:

  • Contacting Customers: To discuss and resolve outstanding account balances.
  • Updating Records: Maintaining accurate and up-to-date records of customer interactions.
  • Securing Payments: Negotiating payment arrangements with customers and following up on outstanding payments.
  • Repossession: Initiating repossession proceedings when necessary.

Requirements

To succeed in this role, you must have:

  • Experience: A minimum of 1-2 years of experience in collections, customer service, or a related field.
  • Skills: Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Languages: Fluency in English (Spanish is a plus).
  • Prioritization: The ability to prioritize tasks and manage multiple projects simultaneously.

Benefits and Compensation

The estimated annual salary for this position is $50,000-$65,000, depending on experience. Additionally, we offer a competitive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.

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