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Senior Customer Support Specialist

2 months ago

Fayetteville, New York, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and service quality.

Key Responsibilities
  • Oversee daily operations of the customer service team.
  • Provide exceptional support to customers and resolve inquiries efficiently.
  • Train and mentor new team members to ensure high standards of service.
  • Collaborate with management to develop strategies for improving customer satisfaction.
Qualifications
  • Proven experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.

Join us in delivering outstanding service and making a positive impact on our customers' experiences.