Logistics Service Coordinator

21 hours ago


Greenville, South Carolina, United States Total Quality Logistics Full time

About Total Quality Logistics:

We are a leading logistics company committed to providing exceptional service to our customers. As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our daily shipment activities.

Key Responsibilities:
  • Become an expert on administrative tasks related to your aligned account(s)
  • Document and manage tasks in our internal systems
  • Schedule appointments and coordinate shipments from pickup to delivery
  • Help resolve shipping issues with professionalism
  • Provide excellent customer service to internal and external stakeholders
  • Support billing and payment processing as needed

What We Offer:

  • A competitive salary starting at $16.50/hour
  • Health, dental, and vision coverage tailored to your needs
  • 401(k) with company match
  • Up to $5,000/year in tuition reimbursement
  • Employee referral bonus opportunities
  • A dynamic work environment voted one of Fortune's 100 Best Companies to Work For (2023)

Requirements:

  • 1+ year customer service experience preferred
  • Hall of fame work ethic with a history of excellent attendance
  • Strong verbal communication skills
  • Proficient in Microsoft Office
  • Ability to take ownership of responsibilities


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