Logistics Service Coordinator
21 hours ago
About Total Quality Logistics:
We are a leading logistics company committed to providing exceptional service to our customers. As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our daily shipment activities.
Key Responsibilities:- Become an expert on administrative tasks related to your aligned account(s)
- Document and manage tasks in our internal systems
- Schedule appointments and coordinate shipments from pickup to delivery
- Help resolve shipping issues with professionalism
- Provide excellent customer service to internal and external stakeholders
- Support billing and payment processing as needed
What We Offer:
- A competitive salary starting at $16.50/hour
- Health, dental, and vision coverage tailored to your needs
- 401(k) with company match
- Up to $5,000/year in tuition reimbursement
- Employee referral bonus opportunities
- A dynamic work environment voted one of Fortune's 100 Best Companies to Work For (2023)
Requirements:
- 1+ year customer service experience preferred
- Hall of fame work ethic with a history of excellent attendance
- Strong verbal communication skills
- Proficient in Microsoft Office
- Ability to take ownership of responsibilities
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