Tax Associate Specialist
6 days ago
At Jackson Hewitt, we strive to provide exceptional tax preparation services to our clients. Our team of experts is dedicated to guiding individuals through the complex tax process with integrity and quality.
Job Overview
We are seeking a highly skilled Client Service Associate to join our team. This role will play a critical part in delivering top-notch customer service and ensuring a seamless tax preparation experience for our clients.
Responsibilities
- Greet clients with a friendly and professional demeanor.
- Engage in conversation to share information about our services and promotions.
- Verify and enter client data into our proprietary software.
- Schedule appointments and monitor client flow.
- Resolve client issues and maintain a clean workspace.
Requirements
- Excellent interpersonal and communication skills.
- Basic knowledge of computer functions and troubleshooting.
- Customer service or sales experience preferred.
What We Offer
- Negotiable salary based on experience: $35,000 - $50,000 per year.
- Flexible schedules available, including day shift, night shift, weekends, weekdays, full-time, or part-time.
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