Universal Banker

4 weeks ago

Litchfield, Connecticut, United States Northwest Community Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Universal Banker to join our team at Northwest Community Bank. As a Universal Banker, you will be responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. You will also be responsible for identifying sales opportunities, cross-selling products and services, and meeting and/or exceeding the expectations of our Assessment/Deployment Coaching process.

Key Responsibilities
  • Generate business and deepen customer relationships
  • Work with the team to actively support branch sales
  • Contribute to team sales goal attainment
  • Participate in team sales meetings, sales campaigns, and branch-focused sales events
  • Maintain current and accurate records of sales tracking results
  • Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts
  • Cross-sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates
  • Conduct all account opening/maintenance functions
Development Opportunities
  • Maintain and oversee wire authority of up to $50,000
  • May interview and complete consumer loan applications
  • May perform preliminary underwriting
  • May close consumer loans
  • May be registered for an NMLS number
  • Maintains a unique Identifier number through the NMLS Federal Registry
Requirements

We are looking for a highly motivated and customer-focused individual with a high school diploma or equivalent and 6 months to 1 year of relevant experience in banking, retail, or sales. Supervisory experience is preferred. Must possess strong communication, problem-solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Knowledgeable in all Bank policies and regulations related to branch transactions. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel, and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position.

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