Retail Banking Manager
2 weeks ago
We're looking for a seasoned professional to fill the role of Teller Supervisor II. As a key member of our retail banking operations, you will be responsible for overseeing the performance of our Teller teams and ensuring exceptional customer experiences.
About the Job
- Oversee daily operations, including supervising Teller staff, managing cash handling, and coordinating schedules.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead by example, demonstrating expertise in sales and product knowledge.
Responsibilities
- Conduct periodic cash counts of Teller windows and cash vaults.
- Ensure compliance with regulatory requirements, security protocols, and internal policies.
- Collaborate with Branch Managers to drive business growth and customer engagement.
Requirements
- Proven track record of success in customer-facing roles, with experience in retail banking or related fields.
- Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
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