Resort Ambassador
3 weeks ago
Madden's is a renowned resort that offers an exceptional experience for its guests. We are seeking a skilled Resort Greeter to provide top-notch service at the main gate of the resort.
Key Responsibilities:- Monitor entry and exits at the gate, ensuring only authorized personnel and guests have access.
- Function as a security representative, monitoring and controlling the entrance of guests, and verifying age requirements and facility capacity limits.
- Direct visitors to their desired destination within the resort, while refusing admittance to unauthorized individuals.
- Welcome guests and members to Madden's with a warm and gracious demeanor.
- Develop a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information about Madden's and the surrounding area.
- Manage parking, ensuring employees park in designated areas.
- Communicate with delivery drivers, workmen, and other authorized personnel as needed.
- Collaborate with resort departments to maintain excellent rapport and open communication channels.
- Exhibit good work habits, maintain a positive attitude, and demonstrate reliability in completing tasks and meeting deadlines.
- Deliver exceptional service standards, guided by Employee Guidelines.
- Have a comprehensive understanding of the resort and its operations.
- Be able to answer questions about the resort and the Brainerd Lakes area.
- Possess strong multi-tasking and organizational skills.
- Demonstrate excellent communication skills and a calm, professional demeanor under pressure.
- Maintain a proactive and positive attitude.
Madden's is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified candidates and will take affirmative steps to ensure that our employment practices are free from discrimination.
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Resort Ambassador
4 days ago
Brainerd, United States Madden's Full timeResort Greeter Job DescriptionMadden's is a premier resort that offers an exceptional experience for its guests. We are seeking a skilled Resort Greeter to provide a warm and welcoming experience for our visitors.Key Responsibilities:Monitor entry and exits at the main gate, ensuring only authorized personnel and guests have access.Function as a security...
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Resort Ambassador
3 weeks ago
Brainerd, United States Madden's Full timeResort Greeter Job DescriptionMadden's is an award-winning resort that offers an exceptional experience for its guests. We are seeking a skilled Resort Greeter to provide a warm and welcoming experience for our visitors.Key Responsibilities:Monitor entry and exits at the gate, ensuring only authorized personnel and guests have access.Direct visitors to their...
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Resort Ambassador
3 weeks ago
Brainerd, Minnesota, United States Madden's On Gull Full timeJob SummaryMadden's On Gull is seeking a skilled Resort Greeter to provide exceptional service at the main gate of our award-winning resort. As a key member of our team, you will be responsible for ensuring a warm and welcoming experience for our guests and members.Key ResponsibilitiesMonitor entry and exits at the gate, ensuring only authorized personnel...