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Patient Access Coordinator

2 months ago

Salem, Oregon, United States Ensemble Health Partners Full time

About Ensemble Health Partners

We are a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Our end-to-end revenue cycle solutions and comprehensive suite of point solutions empower clients across the country to keep their communities healthy by keeping hospitals healthy.

The Opportunity

We are seeking a dedicated Patient Access Specialist to join our team at Mercy - St. Charles in Oregon, OH. This Part Time position involves performing various admitting duties for all patients admitted for services at the hospital while ensuring compliance with organizational goals and regulatory requirements.

Key Responsibilities

  • Assign accurate medical records numbers and complete necessary checks
  • Operate the telephone switchboard for effective communication
  • Adhere to policies while providing compassionate customer service
  • Achieve point of service goals
  • Utilize auditing systems for corrective actions and reporting
  • Pre-register patient accounts and collect necessary information
  • Explain consent forms and distribute patient education documents
  • Review eligibility responses and enter benefit data accurately
  • Screen medical necessity using designated software

Requirements

1+ years of customer service experience

Education

High School Diploma/GED Required

Certifications

CRCR Required within 6 months of hire

About Us

  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

We provide a supportive benefits package for associates, promote a collaborative culture, invest in professional growth, and offer recognition programs to acknowledge outstanding performance. We are committed to equal employment opportunities and providing reasonable accommodations for individuals with disabilities.