Heavy Truck Service Manager
1 week ago
We are seeking a highly skilled and experienced Service Manager to join our team at a long-standing heavy equipment company. As a Service Manager, you will be responsible for developing and implementing effective service department processes to ensure customer satisfaction.
Key Responsibilities:
- Develop and communicate service department processes to ensure customer satisfaction
- Manage department goals and budgets
- Develop business with existing and new customers through promotional programs, customer visits, and networking
- Submit all service warranty paperwork and claims on time
- Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
Requirements:
- Technical school certificate or equivalent work experience
- Minimum of 5 years of experience in a service department working as a technician
- Previous management or shop foreman experience is strongly preferred
- Ability to lead and manage employees
- Solid parts and machinery knowledge
- Excellent customer service and selling skills
Physical Requirements:
- Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly
- Exposure to dust, fumes, gases, and chemicals
- Regularly works near moving mechanical parts
- Requires good manual dexterity
Benefits:
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Retirement savings plan
- Opportunities for professional development and advancement
- Vibrant, team-oriented work environment
We are an equal opportunity employer and welcome applications from all qualified candidates. Please submit your resume for consideration.
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