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Restaurant Operations Manager
2 months ago
We're seeking a highly skilled and experienced Restaurant Shift Manager to join our team at Scotch and Sirloin Steakhouse LLC. As a key member of our management team, you will be responsible for overseeing restaurant operations during your shifts, ensuring seamless service delivery, and maintaining high standards of quality and safety.
Key Responsibilities:- Oversee and manage restaurant staff in shifts to ensure compliance with company policies and procedures.
- Assign tasks to employees and ensure they are completed effectively and properly.
- Educate staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness.
- Assist in resolving customer complaints in a timely and efficient manner.
- Manage inventory and ensure all areas are fully stocked by ordering supplies and coordinating product deliveries.
- Cover the duties of crew members who are unable to work their shifts.
- A high school diploma or equivalent GED is required.
- Previous food service experience with the ability to perform multiple jobs in the restaurant.
- Previous management or supervisory experience is required.
- Excellent organizational skills, communication skills, and problem-solving skills.
- Proficient computer skills, including experience with Microsoft Office, strongly desired.