Infrastructure Systems Engineer

4 weeks ago

Dallas, Texas, United States Futu US, Inc. Full time
About Futu US Inc

Futu US Inc. is a leading financial services company that operates at the forefront of innovation, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).

Our core mission revolves around revolutionizing the investing landscape through a digitized brokerage and wealth management platform designed to elevate the investment experience.

Our Key Entities

We have three key entities that work together to deliver exceptional services:

  • Futu Clearing Inc: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
  • Moomoo Financial Inc: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
  • Moomoo Technology Inc: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer.

For deeper insights into our entities and affiliates, explore our website to discover the future of investing with confidence and innovation.

About the Role

In alignment with Futu's mission, we are excited to invite a talented Infrastructure Systems Engineer to join our dynamic IT team.

In this pivotal role, you will be responsible for managing and monitoring a variety of security tools and ensuring the integrity of our office networking environments, including firewalls and network infrastructure.

You will oversee virtual desktop environments and implement various security measures. Your responsibilities will extend beyond system management, as you will also provide essential IT support and drive key initiatives that enhance our technological capabilities.

This position offers a valuable opportunity to significantly impact our infrastructure while contributing to the achievement of Futu's strategic goals.

Key Responsibilities
  • Administer, monitor, and manage various security tools.
  • Partner with the information security officer to remediate any security gaps of services, systems, and network.
  • Administer, monitor, and manage firewall and network infrastructure.
  • Administer, support, and manage virtual desktop environments.
  • Support end users nationally via remote management and support tools.
  • Proactively manage support requests via the IT Help Desk platform.
  • Support Microsoft 365/Teams and Active directory in the cloud.
  • Deploy, secure, and manage all Windows and Apple endpoints, and Citrix virtual desktops.
  • Define and maintain standards, policies, and procedures governing the Systems environment.
  • Participate in the improvement of integration processes and information technology standards across the organization.
  • Perform Microsoft 365 administrator role, set up rules, and support email security.
  • Administer MFA/SSO M365 integrations and post-migration support for newly onboarded business units.
  • Overall technical ownership of all office-based and Cloud systems and related technologies.

Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirements and industry best-practices to ensure maximum efficiency, availability, security, and productivity.

Work closely with external sourcing partners to ensure that all support standards and SLAs are met or exceeded.

Design, build, and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence.

Requirements
  • Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or related field, or equivalent relevant work experience.
  • Solid understanding of networking, operating systems, security protocols, and standards, IAM, security tools such as EDR, XDR, SIEM, DLP.
  • Experience using security tools in managing phishing simulation, EDR/XDR, data security, incident response, and management.
  • Relevant professional certifications in cybersecurity beneficial.
  • Solid understanding of IT networking and related services.
  • Experience in TCP/IP services and solutions.
  • Experience in managing Fortinet and Cisco Computing Solutions beneficial.
  • Experience in managing a Citrix VDI environment beneficial.
  • Experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.).
  • Experience with ADFS, SSO, Certificates, and related functions.
  • Experience planning and supporting AWS environments is a plus.
  • Proven thought leadership skills with the ability to communicate with all levels of management; both technical and non-technical.
  • Excellent project management and planning skills.
  • Good organizational, time-management, and supervisory skills.
  • Excellent documentation skills.
  • Strong understanding of Agile and DevOps processes and principals.
  • Strong adherence to Change Management and commitment to customer satisfaction.
  • Exceptional communication skills, fluent in Mandarin Chinese is a plus.
  • Experience in the financial services industry a plus.
What We Offer
  • Paid Medical Benefits
  • 401k Employer Contribution
  • Unlimited PTO
  • Paid Holidays

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

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