Customer Service Professional
4 days ago
As a successful State Farm Agent, we are seeking a qualified professional to join our team as an Office Representative. Our agency is dedicated to providing exceptional customer service and helping individuals manage the risks of everyday life.
Job Description
We seek an energetic professional who thrives in a fast-paced environment and is interested in helping our business grow through value-based conversations and remarkable customer experience. The ideal candidate will have excellent interpersonal and communication skills, be self-motivated, and have a passion for sales and marketing.
Responsibilities
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- A successful track record of meeting sales goals/quotas preferred.
- Excellent interpersonal and communication skills.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- Self-motivated and detail-oriented.
- Dedicated to customer service and able to make presentations to potential customers.
- Bilingual - Spanish required.
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
Benefits
- Salary plus commission/bonus.
- Paid time off (vacation and personal/sick days).
- Valuable experience and growth potential/opportunity for advancement within my agency.
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