Admissions Specialist

1 week ago


Stephenville, Texas, United States Texas Health Resources Full time

Job Summary

We are seeking a highly skilled and compassionate Admissions Specialist to join our team at Texas Health Resources. As a key member of our care team, you will be responsible for welcoming patients and their families, gathering demographic information, and ensuring electronic health record integrity.

Key Responsibilities

  • Accurately gather complete demographic information to ensure electronic health record integrity
  • Identify correct network coverage and obtain and/or validate healthcare benefits and/or pre-certification for applicable tests and/or procedures
  • Educate patients and/or families about applicable legal, ethical, and compliance documents
  • Engage with patients in understanding their financial obligations based on the financial policy
  • Ensure all payor and government required elements are completed correctly
  • Maintain customer service and/or productivity guidelines set forth by applicable leadership
  • Participate in staff meetings, process improvement, special projects, and complete other duties as assigned

Requirements

  • High school diploma or equivalent required
  • 1 year of relevant customer service experience required
  • 2 years of professional office/healthcare experience preferred
  • CHAA - Certified Healthcare Access Associate preferred
  • CPI - Crisis Prevention Intervention Training required

Working Conditions

This role requires working indoors 67% or more and may involve exposure to blood, body fluids, or tissues. Physical demands are medium work.



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