Admissions Specialist
1 week ago
Job Summary
We are seeking a highly skilled and compassionate Admissions Specialist to join our team at Texas Health Resources. As a key member of our care team, you will be responsible for welcoming patients and their families, gathering demographic information, and ensuring electronic health record integrity.
Key Responsibilities
- Accurately gather complete demographic information to ensure electronic health record integrity
- Identify correct network coverage and obtain and/or validate healthcare benefits and/or pre-certification for applicable tests and/or procedures
- Educate patients and/or families about applicable legal, ethical, and compliance documents
- Engage with patients in understanding their financial obligations based on the financial policy
- Ensure all payor and government required elements are completed correctly
- Maintain customer service and/or productivity guidelines set forth by applicable leadership
- Participate in staff meetings, process improvement, special projects, and complete other duties as assigned
Requirements
- High school diploma or equivalent required
- 1 year of relevant customer service experience required
- 2 years of professional office/healthcare experience preferred
- CHAA - Certified Healthcare Access Associate preferred
- CPI - Crisis Prevention Intervention Training required
Working Conditions
This role requires working indoors 67% or more and may involve exposure to blood, body fluids, or tissues. Physical demands are medium work.
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