Housekeeping Associate

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Marriott International Inc. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities

• Respond promptly to guest requests and provide exceptional customer service.
• Identify and report any maintenance issues or safety hazards in public areas or guest rooms.
• Deliver guest requests and set up furniture items in guest rooms as requested.
• Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
• Clean, maintain, and store cleaning equipment.
• Follow all company and safety policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.

Requirements

• Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to visually inspect tools, equipment, or machines.
• Ability to grasp, turn, and manipulate objects of varying size and weight.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move up and down a ladder.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Preferred Qualifications

• No high school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification required.

About Marriott International Inc

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.