Professional Financial Support Specialist

2 weeks ago


Grant, Michigan, United States Family Health Care Full time
Job Overview

We are seeking a skilled and detail-oriented Professional Financial Support Specialist to join our team at Family Health Care.

This is a full-time position that offers a competitive salary of $63,000.00 per year based on a 40-hour workweek and an annual salary increase of 2.5%.

About the Job

The primary function of this role is to assist patients in resolving outstanding balances by identifying the nature of the debt and facilitating the financial assistance program enrollment process.

This position requires strong collections experience and excellent customer service skills.

You will be responsible for exercising critical thinking skills, multitasking, taking initiative, and following through with responsibilities according to established policies and procedures.

A key aspect of this role is working cooperatively as a productive member of a team, utilizing multi-line phone systems, computer systems, and general office equipment.

You must have the ability to type proficiently, understand keyboard functions, handle money accurately, and adapt to change and new technologies to perform successfully.

This position also requires compliance with HIPAA laws and accreditation requirements, as well as the ability to correspond and access databases.

Requirements
  • Bachelor's Degree or equivalent required
  • Familiarity with basic computer functions necessary

Family Health Care is an equal opportunity employer and committed to granting reasonable accommodations in accordance with applicable laws.



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